30Jun/080
Thank You, Netflix!
They royally screwed up and were "man" enough to admit it. Thanks for loving your customers, Netflix!
From an email I just received:
We Are Keeping Netflix Profiles
Dear Mark,
You spoke, and we listened. We are keeping Profiles. Thank you for all the calls and emails telling us how important Profiles are.
We are sorry for any inconvenience we may have caused. We hope the next time you hear from us we will delight, and not disappoint, you.
-Your friends at Netflix
I'm glad to see that there's at least ONE company that still cares about its customers. Netflix, you've renewed my faith in great customer service. (But I'm still mad at you for making me so upset)
Previously: "WTF, Netflix?"
Enjoy this article?
Recommended Reading
- Me: “OK, let’s start by opening your web browser.” Client: “Web browser? Oh,...
- 14 Famous Man Rooms
- It's Not Macro Beer - It's Imitation Beer!
- Library of Congress rules in favor of jailbreaking
- All the Girls
Nike+ Running Stats
- Total runs: 169
- Total distance: 298.44mi
- Total time: 86hr 53min 47sec
- Total calories: 39,935
- Avg pace per mi: 17'28"
- Avg distance per run: 1.77mi
- Avg calories per run: 236.30
My Records
- Farthest Run: 6.43mi
- Fastest Mile: 8'40"
- Fastest 5K: 32'10"
- Fastest 10K:2hr 16min 12sec
My Recent Runs
- June 1, 2010, 11:39pm
- Distance: 2.20mi
- Duration: 41' 12"
- Calories: 279
- May 27, 2010, 9:59pm
- Distance: 1.16mi
- Duration: 19' 44"
- Calories: 146
- May 10, 2010, 10:56pm
- Distance: 0.67mi
- Duration: 10' 57"
- Calories: 85
My Nike+ Goals
Recent Comments
- Libby Murray on My Mecca
- Ajaxery on Funny Cookies
- Paul on Hacking Is EASY! 80′s-tastic video
- Chufiro on Mohawk vs. Fauxhawk
- Nepol on Hacking Is EASY! 80′s-tastic video